The fifth stage of the customer lifecycle is Upselling. Upselling is a must to maintain profitability and ensure same-store growth in your agency. Spotting upselling opportunities within your client portfolio translates into more business growth and revenue.


What can you expect from this course?

In this course, we will learn how to identify growth opportunities within your client portfolio. While upselling, one must also provide solutions through methods and strategies that will convince a client of the opportunity you’ve spotted.
What can you expect from this course?

What You'll Learn

  • Find opportunities to upsell among client accounts.
  • Prepare to analyze an account’s performance to collect data for a sales pitch.
  • Develop a proposed strategy while using sales methods like the SPIN theory.
  • Pitch a deck to a client that emphasizes on the solution to address issues in their account.


  • Course Objectives Course Objectives
  • Prospect Visualization Prospect Visualization
  • Client’s Lifetime Value Realization Client’s Lifetime Value Realization
  • Spinning the Theory Spinning the Theory
  • Deck Presentation Deck Presentation
  • Course Summary Course Summary
Enroll to Upselling


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