The fifth stage of the customer lifecycle is Upselling. Upselling is a must to maintain profitability and ensure same-store growth in your agency. Spotting upselling opportunities within your client portfolio translates into more business growth and revenue.
What can you expect from this course?
What You'll Learn
- Find opportunities to upsell among client accounts.
- Prepare to analyze an account’s performance to collect data for a sales pitch.
- Develop a proposed strategy while using sales methods like the SPIN theory.
- Pitch a deck to a client that emphasizes on the solution to address issues in their account.
- Course Objectives
- Prospect Visualization
- Client’s Lifetime Value Realization
- Spinning the Theory
- Deck Presentation
- Course Summary
If you liked this course, we suggest you try out these courses, too!